Refund policy

Returns Policy

We offer a 30-day money-back guarantee. 

If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase for a prompt refund. 

Returning an item

For a refund, items must be returned within 30 days of purchase with the original packaging. 

It is acceptable to return an item with shrink-wrap removed, as long as the item has not been used or damaged after receipt. 

You will receive a full refund, including the cost of delivering the goods to you. 

Please contact our customer service team to advise of any returns and we will of course supply a pre-paid returns postage label. 

Your refund will be processed within 30 days of the cancellation. 

This does not affect your statutory rights. 

Instructions for Return: 

1. Please enclose the delivery note, including your name and order number with the returned item(s). Tape the box securely using heavy-duty packing tape. 

2. Please contact to advise of the return and we will send you a pre-paid postage label (If you do not have a printer we can post you a pre-paid postage label).

If you have questions about your return, please contact our customer service team.

Instructions for damaged or wrong items: 

If your order has been damaged or contains the wrong items, you must first contact our Customer Service team. Please provide your name, order number and request for refund or exchange. 

Your rights to return goods are protected under the EU Distance Selling Directive.